Our sales training programs help individuals and organizations competitively differentiate themselves by how they connect and relate to customers, gain understanding of relevant customer needs, and bring insight to customers thoughout the selling process. We teach sellers to thoroughly understand a customer's business prior to engagement and to use that knowledge to understand needs and position offerings as solutions to customer challenges.
Sales Leadership Training is perhaps the most overlooked component of creating high performing sales teams. Many organizations fill the ranks of their sales leadership positions with the highest performing sales executives and fail to understand the challenge of that transition. For new and experienced sales leaders, we focus on helping participants build a vision, identify and communicate individual and team expectations and goals, get results through others, coach effectively, and manage situationally.
Personal and Team Development impacts successful selling from the inside out. Sellers who understand their own default behavioral style the the preferred behavioral style of others they work with or sell to become versatile, better communicators, more aware of themselves and others, and more effective in interactions. In essence, we help create a high performing sales culture within the organization and outside of it with customers.
Productive Conflict addresses inevitable workplace conflict. Rather than focus on a step-by-step process for conflict resolution, our offering helps learners curb destructive behaviors so that conflict can become more productive, ultimately improving workplace results and relationships.
We help learners increase self-awareness around conflict behaviors and discover how to effectively respond to the uncomfortable and unavoidable challenges of workplace conflict.
Change Management and resilience is the ability to bounce forward in times of adversity and to see challenges as opportunities for growth. We work in a world where change is constant and inevitable. Resiliency skills are crucial. Studies show that “initiatives and programs that foster a resilient and mentally healthy workplace returned $2.30 for every dollar spent — with the return coming in the form of lower health care costs, higher productivity, lower absenteeism and decreased turnover.”
EQ Training, now known as Emotional and Behavioral Intelligence, in tandem, impact modern workplace challenges. It's not enough to possess the understanding of how ours' and others' emotions impact relationships. Research shows that the behavioral elements of EQ training — the aspects of the model that focus on our actions behind the emotions — lead to the most visible and meaningful improvements. These same behavioral aspects have proven to be the best predictors of job performance and success.
Meet Cyndi in action...
Where does your business need more support? We offer a broad range of services and packages that we customize to your needs. Send us a message today, and we can start you on a path to success.
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