1. Emotional Intelligence
2. Behavioral Intelligence
To fully understand the differences, consider that Emotional Intelligence is completely internal; it is a person’s ability to understand his own emotions and recognize the emotions of others. Therefore Emotional Intelligence can be thought of as preceding Behavioral Intelligence. It might be helpful to practice Emotional Intelligence, but it is difficult to observe and put into action. Further, Behavioral Intelligence has proven to generate visible increases in productivity, team cohesion, employee engagement, leadership performance and the ability to effectively navigate change.
Emotional Intelligence — Self
Behavioral Intelligence — Self
Emotional Intelligence — Others
Behavioral Intelligence — Others
The Behavioral EQ® Self-Perception Profile uses a self-completed online questionnaire to measure a person’s own view of their Emotional Intelligence. An electronic profile is generated that explains the results and provides guidance about effectively applying Behavioral EQ. The Behavioral EQ Concepts Guide is included with the profile. The Concepts Guide allows an individual understand the fundamentals of emotional intelligence, measure their own abilities and improve their performance. Participants will learn to recognize the meaning and importance of Behavioral EQ. In addition, they can recognize that everyone can improve their Behavioral EQ skills and begin to create an action plan focused on developing these skills.
Developing Behavioral EQ is a course which provides an in-depth review of elements of Emotional Intelligence and strategies to improve performance. Participants receive detailed lessons and exercises to apply Emotional Intelligence in workplace situations.
We teach a 3rd generation of Emotional Intelligence that emphasizes behavior and is more appropriately known as Behavioral EQ. To fully understand the differences, consider that Emotional Intelligence is completely internal – it is a person’s ability to understand his own emotions and recognize the emotions of others. Therefore Emotional Intelligence can be thought of as preceding Behavioral Intelligence. It might be helpful to practice Emotional Intelligence, but it is difficult to observe.
The second main point is that Behavioral Intelligence is what people see, hear and respond to. The research clearly shows that behavior is the best predictor of effectiveness. While it’s good and maybe even necessary to have emotional awareness, unless this awareness is translated into behavior it is somewhat meaningless. For example, a manager may be aware that someone on his team is struggling with the workload and also needs some development, but if the manager doesn’t do anything with this awareness and lets the employee languish without taking steps to help him, then the awareness doesn’t do either any good.
Even people with high EQ, in the pure sense of having good emotional awareness and recognition, will not by default be more effective in their behaviors. And behavior is what matters. It is what people notice and respond to. Someone can’t see inside anotherperson’s head to know what they are experiencing, one can only rely on what people say and do.
Learn more about TRACOM’s emotional intelligence training.